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Custom Made Pendants
You are paying a deposit which will be deducted from the total cost of your order. This deposit covers the preliminary design process. An accurate quote will be provided once the design has been finalized.
We will work with you to create the perfect pendant. To begin, get in touch with us via email and detail your design idea - reference images and photos are welcome to help illustrate your desired Pendant. Alternatively, you can book a face-to-face consultation at our Sydney studio.
With your guidance, we will then begin designing your pendant and provide a 3D printed model to sample prior to making the piece in your choice of materials. This will allow us to guarantee you get exactly what you want.
Once you're happy with the design, we will complete your piece and have it expressed to you from 1-4 weeks, depending on the design.
Deposit starting amount is $500 and will vary based on the size of the work required. Please note all deposits are non refundable, once design work and quoting has begun.
If you have any questions at all, send an email to info@illoom.com.au
SHIPPING
All domestic orders are shipped via Australia Post Express service. If you would like to receive tracking, include your email and contact number with your order.
Please allow 1 – 2 business days for processing for mould kit orders.
You will receive your completed item within approximately 1 – 4 weeks.
RETURNS
Please note, custom work is non-refundable. Custom pieces are built to individual specification, and will not be refunded under any circumstance.
Changes made after custom work has begun may incur additional costs. For clarification on the custom process or any conditions of purchase, please contact us via email.
